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<div class="bvseo-question-answer" data-questionid="4147697">
<h2 class="bvseo-question">
Honeycrisp apple is discontinued????
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<div class="bvseo-author">Asked by: sweet clover</div>
<div class="bvseo-answer" data-answerid="3064182">
Hi! We appreciate your interest in our products. Please use the following link to check available Honeycrisp Apple Cider products: https://www.yankeecandle.com/yankee-candle/candles/original-jar-candles/large-jar-candles/honeycrisp-apple-cider/ORCL_1556016.html If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-01-04</div>
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<div class="bvseo-question-answer" data-questionid="3788658">
<h2 class="bvseo-question">
Where oh where is Christmas Tree? I miss her. It&rsquo;s an annual tradition and I&rsquo;m down to my last jar.&nbsp;
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<div class="bvseo-author">Asked by: Craftyagentmom</div>
<div class="bvseo-answer" data-answerid="2929903">
Hello, thank you for your question. The fragrance has been discontinued and we are unable to determine when and if it will be back in stock. We hope you will find another fragrance you may like. We would be happy to assist you. Please reach us at 1-877-803-6890 Consumer Care team, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.yankeecandle.com/customer-service/contact-information
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-01-27</div>
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<div class="bvseo-question-answer" data-questionid="3473957">
<h2 class="bvseo-question">
Is this candle the same as the candle, Cookie Swap? I love Cookie Swap but I cannot find it on the website. Are they basically the same candle?
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<div class="bvseo-author">Asked by: avery22</div>
<div class="bvseo-answer" data-answerid="2717114">
In my opinion l, no. Christmas cookie smells more like a cupcake.&nbsp;
<div class="bvseo-author">Answered by: SharonTB</div>
<div class="bvseo-pubdate">Date published: 2022-01-03</div>
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<div class="bvseo-question-answer" data-questionid="2768001">
<h2 class="bvseo-question">
I received my new candle and it&rsquo;s not the same! It had more of a Christmas spice to it. Did you change the scent? I want the old Christmas cookie scent&nbsp;
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<div class="bvseo-author">Asked by: Jjs10</div>
<div class="bvseo-answer" data-answerid="2276481">
Hello, this is Marcin from Yankee Candle Consumer Care. Thank you for contacting us regarding our Christmas Cookie candle. This Yankee Candle product is infused with our fragrance oils, an original formula that hasn't changed, the scent can change depending on how the item was stored, age, or temperature. Yankee Candle prides itself on the quality of its products and we would like to assure you that every Yankee Candle product is manufactured to very high standards. If you have any further questions, please do not hesitate to give our Consumer Care team a call 1-877-803-6890 or through our &lsquo;Contact us&rsquo; form available on our website. We will be happy to assist you.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="2538276">
<h2 class="bvseo-question">
Why would the price of a seasonal clearance item suddenly go up to full price? I had two of these in my cart ready to purchase, possibly more, but not at full price! Its a Christmas candle! Why would yall do that to your customers???
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<div class="bvseo-author">Asked by: LilahMae</div>
<div class="bvseo-answer" data-answerid="2188241">
Hi LilahMae, we are sorry to hear your disappointment with the pricing that had changed to full price. We would like to turn things around for you. Our consumer care team will reach out to you via e-mail shortly. Thank you for choosing Yankee Candle&reg; and have a great day.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="2538294">
<h2 class="bvseo-question">
Why has the price gone up???
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<div class="bvseo-author">Asked by: LilahMae</div>
<div class="bvseo-answer" data-answerid="2142812">
Thank you for reaching out to us. We are delighted to hear that you are interested in our Christmas Cookie&trade; Original Large Jar Candles. We would reach out to you via email shortly. At your convenience, please check your email inbox. Thank you!
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="2428020">
<h2 class="bvseo-question">
Can you please bring back Hollyberry?
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<div class="bvseo-author">Asked by: Whimsy girl</div>
<div class="bvseo-answer" data-answerid="2083021">
Thank you for taking the time to write to us. We are delighted to hear that you are interested in our Christmas Cookie&trade; Original Large Jar Candles. We regret to informed you that our Hollyberry is currently unavailable, and we have yet to receive information as to when it will be released back in the market. But, no worries, we will forward your request to our Quality and Management team. We invite you to check our website periodically for availability. If you need further assistance, you may contact us via email at
[email protected], and we can offer any resolution that may suit your satisfaction. Once again, thank you for taking the time to write to us. Have a great day ahead!
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="381800">
<h2 class="bvseo-question">
Will I beable to smell this?
</h2>
<div class="bvseo-question-detail">
I had the melts and I loved the smell but could barely smell it and we live in a very small apt. Thanks
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<div class="bvseo-author">Asked by: moon56</div>
<div class="bvseo-answer" data-answerid="2005268">
You will ABSOLUTELY be able to smell this candle. I have a small house and it fills the house. It smells like cookies baking in the oven and I get so many compliments on it. This is my absolute favorite candle.
<div class="bvseo-author">Answered by: HeatherWV</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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