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<div class="bvseo-question-answer" data-questionid="4367899">
<h2 class="bvseo-question">
Why are the melt cups VERY RARELY on sale . I have a ton of melting pots from Yankee but you never offer a sale on the melting pots.
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<div class="bvseo-author">Asked by: Katedog3</div>
<div class="bvseo-answer" data-answerid="3199253">
Hi! We appreciate your interest in our products. We carry different promotions on our website every week, depending the occasion, interest in the products, stock and season. We can assure you we try to have the best offers possible for all of our items, and we are sorry those do not meet your expectations. This feedback will be shared with relevant department and you may wish to subscribe to our marketing emails and check periodically for the sales that interest you. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you!
<div class="bvseo-author">Answered by: Yankeecandle Care Team</div>
<div class="bvseo-pubdate">Date published: 2023-11-03</div>
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<div class="bvseo-question-answer" data-questionid="3929928">
<h2 class="bvseo-question">
Can I plug into power strip (where it will lay flat)?
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<div class="bvseo-author">Asked by: Maurie68</div>
<div class="bvseo-answer" data-answerid="2926626">
NO, don't lay it down at all! It has to sit upright or it all leaks out. - really fast....I did it....
<div class="bvseo-author">Answered by: Dukeman</div>
<div class="bvseo-pubdate">Date published: 2022-10-15</div>
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<div class="bvseo-question-answer" data-questionid="2863366">
<h2 class="bvseo-question">
I have several plug ins that you can turn the &nbsp;actual back so the plug goes in both ways&nbsp; Does this particular style do that? I can&rsquo;t seem to figure it out if so&nbsp;
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<div class="bvseo-author">Asked by: Miss T</div>
<div class="bvseo-answer" data-answerid="2333501">
Hello! This is Mateusz from Yankee Candle &amp; WoodWick Team Consumer Care. Thank you for contacting us regarding our product. There is no possibility to turn the plug. If you need anything in the future please, contact us via website https://www.yankeecandle.com/customer-service/contact-form or phone at 1-877-803-6890. For your convenience we are available Mon - Fri: 9am-8pm EST, Sat: 10am-6pm EST, Closed Sunday. Thank you! Yankee Candle &amp; WoodWick Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-15</div>
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<div class="bvseo-question-answer" data-questionid="2699748">
<h2 class="bvseo-question">
small medium large (buttons) on top of base what is the smallest amount of scent release
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<div class="bvseo-author">Asked by: kayCkay</div>
<div class="bvseo-answer" data-answerid="2270991">
Hello, this is Marcin from Yankee Candle Consumer Care. Thank you for contacting us regarding our Organic pattern scentlight diffuser. This Yankee Candle product has three settings, the smallest button locks in the fragrance releasing just a minimal amount, if the throw is not enough, you can change it to medium or large for a more potent throw. If you have any further questions, please do not hesitate to give our Consumer Care team a call 1-877-803-6890 or through our &lsquo;Contact us&rsquo; form available on our website. We will be happy to assist you.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-15</div>
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<div class="bvseo-question-answer" data-questionid="2434945">
<h2 class="bvseo-question">
Why does the diffuser constantly drop on the floor. It is getting worse.
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<div class="bvseo-author">Asked by: Rose17</div>
<div class="bvseo-answer" data-answerid="2086391">
Hi Rose, we are sorry if it constantly drops on the floor. Please be advised that ScentPlug&trade; Refill should always be upright. We have a Happiness Guarantee. We encourage you to send an email to
[email protected], so we can assist you better.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-15</div>
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<div class="bvseo-question-answer" data-questionid="2388008">
<h2 class="bvseo-question">
Does this light up?
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<div class="bvseo-author">Asked by: Shann80</div>
<div class="bvseo-answer" data-answerid="2058956">
No, it does not.
<div class="bvseo-author">Answered by: Epione</div>
<div class="bvseo-pubdate">Date published: 2023-02-25</div>
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