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<h2 class="bvseo-question">
Will these work in Europe 220 volts
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<div class="bvseo-author">Asked by: Hollowell93</div>
<div class="bvseo-answer" data-answerid="3130703">
Hi! We appreciate your interest in our products. I would like to confirm that the standard United Kingdom voltage is 240V, however most of the devices that are dual-voltage work between 110V to 240V, making them suitable for both the UK and the United States. However, many larger appliances or those involving a heating element may not be suitable for use in the United States. Considering that most our diffusers power is 18W they should work in UK If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-04-19</div>
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<div class="bvseo-question-answer" data-questionid="4217100">
<h2 class="bvseo-question">
Can a scenterpiece bulb go out? If so, can they be replaced or are you just stuck with a nonworking warmer?
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<div class="bvseo-author">Asked by: Rozzer</div>
<div class="bvseo-answer" data-answerid="3109124">
Hello, Thank you for your feedback on our Scenterpiece Wax Warmer and we are sorry to hear about the situation with this product. Please contact us directly at
[email protected] or through LiveChat and we will be happy to assist you further with this matter. We&rsquo;re available Mon.-Fri. 9am &ndash; 8pm Eastern Time. Thank you! Yankee Candle&reg; Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-02-25</div>
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<div class="bvseo-question-answer" data-questionid="4125540">
<h2 class="bvseo-question">
Does this come with cups or do you buy them separately
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<div class="bvseo-author">Asked by: FEONANA1</div>
<div class="bvseo-answer" data-answerid="3050150">
You buy them separately. They are called Scenterpiece Scent Cups. When I turn it on for 6 hours every day, it smells AWESOME for 7-10 days!
<div class="bvseo-author">Answered by: Winna</div>
<div class="bvseo-pubdate">Date published: 2022-11-02</div>
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<div class="bvseo-question-answer" data-questionid="3811622">
<h2 class="bvseo-question">
do you have beach walk ,a calm quiet place,williamsburg bayberry scenterpice easy mealtcup
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<div class="bvseo-author">Asked by: Salty123</div>
<div class="bvseo-answer" data-answerid="2932699">
Hi Salty123! The beach walk easy meltcups are available, other mentioned are not in the offer right now.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-07</div>
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<div class="bvseo-question-answer" data-questionid="1262146">
<h2 class="bvseo-question">
What should I do if wax spills out of the cup?
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I bumped into the table where my unit is on, and a little bit of wax spilled out of the wax cup into the unit itself. What should I do? I immediately turned it off, but am not sure what steps to take next.
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<div class="bvseo-author">Asked by: zaidedarcy</div>
<div class="bvseo-answer" data-answerid="2531073">
Also; FYI, if wax has spilt on any cloth material, it can easily be removed with a low head iron and paper towels. Simply fold the paper towel over itself to match the approximate size but a bit larger than the spill, place your low heat iron directly on the paper towel to begin melting the spilt wax. The paper towel will absorb the wax as it is melting and you may need to slightly and gradually increase the heat level of your iron depending on the material.&nbsp; Your extended patience and care to take your time will result in a renewed and refreshed wax free result. Be mindful also that as completely as possible, every inch of paper towel should be used to save your money and trees in forests.&nbsp; Make sure you never allow the heat setting on your iron to be too hot as to ruin or melt any material or fabric you are attempting to save. ALWAYS begin on the lowest heat setting.&nbsp; Happy wax removals!
<div class="bvseo-author">Answered by: Mere Moho</div>
<div class="bvseo-pubdate">Date published: 2023-02-25</div>
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<div class="bvseo-question-answer" data-questionid="2330253">
<h2 class="bvseo-question">
Is there only 1 scent available for meltcups? I wanted to buy the twilight silhouettes w/ LED &amp; timer but it looks like there is only raspberry sorbet available for a meltcup.
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<div class="bvseo-author">Asked by: cguerra</div>
<div class="bvseo-answer" data-answerid="2026065">
no there are other meltcups you can buy from Yankee Candle store or on line i have bought Black cherry , vanilla, and lavender cent
<div class="bvseo-author">Answered by: Anonymous</div>
<div class="bvseo-pubdate">Date published: 2022-11-02</div>
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<div class="bvseo-question-answer" data-questionid="2330258">
<h2 class="bvseo-question">
Do you still make Red Berry &amp; Cedar candles, plug-ins, wax melts or tins? That has always been a favorite of mine.
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<div class="bvseo-author">Asked by: cguerra</div>
<div class="bvseo-answer" data-answerid="2020211">
Thank you for reaching out to us. We appreciate your feedback. We are pleased to know that you loved our Red Berry &amp; Cedar. We regret to inform you that our Red Berry &amp; Cedar is currently not available on our website, and we have yet to receive information as to when it will be released back in the market. But, no worries, we will forward your concern about this product to the appropriate department for further consideration. We invite you to check our website periodically for availability. If you need further assistance, you may call us at 1-877-803-6890. We are open from Monday to Friday, from 9 AM to 8 PM EST, and Saturday from 10 AM to 6 PM. We can offer any resolution that may suit your satisfaction.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-11-02</div>
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<div class="bvseo-question-answer" data-questionid="2237189">
<h2 class="bvseo-question">
Can you operate the warmer and timer without the LED o?
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<div class="bvseo-author">Asked by: Amyfnp</div>
<div class="bvseo-answer" data-answerid="1954775">
I don&rsquo;t think so.&nbsp;
<div class="bvseo-author">Answered by: Antysoo16</div>
<div class="bvseo-pubdate">Date published: 2021-08-26</div>
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