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<div class="bvseo-question-answer" data-questionid="3917663">
<h2 class="bvseo-question">
How to change light
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<div class="bvseo-author">Asked by: Horsie</div>
<div class="bvseo-answer" data-answerid="3112267">
Unfortunately, that has not been determined. You must purchase a new product. It would be nice if product was re-designed so that the lightbulbs could be changed. Yankee could make a fortune selling the lightbulbs.
<div class="bvseo-author">Answered by: Cheryls0227</div>
<div class="bvseo-pubdate">Date published: 2023-03-03</div>
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<div class="bvseo-question-answer" data-questionid="4183751">
<h2 class="bvseo-question">
Can you use any wax melts in this warmer?
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<div class="bvseo-author">Asked by: CrazyChic</div>
<div class="bvseo-answer" data-answerid="3090286">
Hi! We appreciate your interest in our products. Please note that Scenterpiece Warmers are designed for use with Scenterpiece&reg; Easy MeltCups only and we do not recommend any other product. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-01-05</div>
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<div class="bvseo-question-answer" data-questionid="4155929">
<h2 class="bvseo-question">
How long does it take for the wax to completely melt? I just purchased this unit and after warming for more than 60 minutes, the wax cup is only 20% melted. Is this unit defective?
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<div class="bvseo-author">Asked by: pawsings</div>
<div class="bvseo-answer" data-answerid="3068582">
Hi! We appreciate your interest in our products. Please note that Easy MeltCups last for 24 hours so it will not melt entirely within first few hours. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-12-05</div>
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<div class="bvseo-question-answer" data-questionid="4149756">
<h2 class="bvseo-question">
What is the heating dish made out of? Metal or ceramic?
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<div class="bvseo-author">Asked by: Pawsings</div>
<div class="bvseo-answer" data-answerid="3065127">
the heating dish is metal.
<div class="bvseo-author">Answered by: alo2568</div>
<div class="bvseo-pubdate">Date published: 2022-11-28</div>
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<div class="bvseo-question-answer" data-questionid="4114770">
<h2 class="bvseo-question">
Can you use other wax warmers with this product
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<div class="bvseo-author">Asked by: Donna67</div>
<div class="bvseo-answer" data-answerid="3045424">
Hi! We appreciate your interest in our products. Please, kindly be advised that the Twilight Forest w/ LED and Timer Scenterpiece&reg; Wax Warmer was designed to be used with the Easy MeltCups only. We do not recommend using Wax melts. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-10-06</div>
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<div class="bvseo-question-answer" data-questionid="4085493">
<h2 class="bvseo-question">
how do you clean the machine
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<div class="bvseo-author">Asked by: mam754</div>
<div class="bvseo-answer" data-answerid="3025896">
Hi! We appreciate your interest in our products. Kindly warm up the warmer, once the wax becomes semi liquid, use any cotton cloth to wipe off the wax. Please be aware that if you keep the unit warm for long, the wax may be very hot. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-08-19</div>
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