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<div class="bvseo-question-answer" data-questionid="4827097">
<h2 class="bvseo-question">
Does it have an off switch? How do not have the scent on continuously?
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<div class="bvseo-author">Asked by: Bridgett35</div>
<div class="bvseo-answer" data-answerid="3648759">
No, there is no &quot;OFF&quot; switch. Unplug it if you don't want it to work.
<div class="bvseo-author">Answered by: Marion328</div>
<div class="bvseo-pubdate">Date published: 2026-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4780993">
<h2 class="bvseo-question">
My plug does not turn. I keep trying but no luck.
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<div class="bvseo-author">Asked by: Kitcatz</div>
<div class="bvseo-answer" data-answerid="3594789">
Hello, Thanks for reaching out, the Sprinkle Dots ScentPlug&reg; Diffuser should rotate easily, so if the plug isn&rsquo;t turning, try holding the front of the diffuser firmly and gently rotating the plug prongs until they click into place. They&rsquo;re designed to turn 90&deg; to fit either vertical or horizontal outlets. If it still won&rsquo;t move or feels stuck, please reach out to us at 1-877-803-6890 or at https://www.yankeecandle.com/support/contact-us. We&rsquo;re available Monday through Friday, 9 am to 5 pm ET. Warm regards, &mdash;Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-01-11</div>
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<div class="bvseo-question-answer" data-questionid="4608770">
<h2 class="bvseo-question">
does the diffuser have a power-on button for the light feature, to come when plugged into socket?
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<div class="bvseo-author">Asked by: 311HOUSE</div>
<div class="bvseo-answer" data-answerid="3367349">
This one does not have a light on it
<div class="bvseo-author">Answered by: Jillb</div>
<div class="bvseo-pubdate">Date published: 2025-01-28</div>
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<div class="bvseo-question-answer" data-questionid="4467712">
<h2 class="bvseo-question">
How do you remove the bottle
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<div class="bvseo-author">Asked by: Lad47</div>
<div class="bvseo-answer" data-answerid="3259585">
Hi! We appreciate your interest in our products. Please gently pull out the refill bottle out of your ScentPlug&reg; Diffuser. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="4456054">
<h2 class="bvseo-question">
Reed sticks for liquid YC
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<div class="bvseo-author">Asked by: Jeb101</div>
<div class="bvseo-answer" data-answerid="3251307">
Hello, We appreciate your interest in our products. I am afraid that Reed Diffusers have been discontinued and we are unable to determine if they will be any time back in stock anywhere. Our portfolio of fragrances is always evolving to ensure we are consistently varying and improving the selection of scents, so I am certain that you will find your new favorite product shortly. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-29</div>
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<div class="bvseo-question-answer" data-questionid="3988518">
<h2 class="bvseo-question">
What do the 3 dots mean? I always thought the SMALL dot, which provides a wide opening at the top, was for the max scent. Now wondering if LARGER dot, that completely closes the opening at the top, is the postion that should be used to get maximim scent?
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<div class="bvseo-author">Asked by: drubyw</div>
<div class="bvseo-answer" data-answerid="2962347">
Former Yankee employee, the largest dot is for the most fragrance out of your scent plug base. You can adjust the amount of fragrance you want based off the dots, smallest=least amount, largest=most amount.&nbsp;
<div class="bvseo-author">Answered by: Anonymous</div>
<div class="bvseo-pubdate">Date published: 2025-11-17</div>
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<div class="bvseo-question-answer" data-questionid="3418677">
<h2 class="bvseo-question">
How to tell if plug in is full open?
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<div class="bvseo-author">Asked by: Bob 27</div>
<div class="bvseo-answer" data-answerid="2696959">
Plug is always on, however, you have to adjust to how strong of a scent you would like by sliding it fully closed for maximum scent or slightly open for minimal scent. You have to look inside from the top before putting the refill in to see where it is at.
<div class="bvseo-author">Answered by: arielvlz90</div>
<div class="bvseo-pubdate">Date published: 2025-07-20</div>
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<div class="bvseo-question-answer" data-questionid="3124297">
<h2 class="bvseo-question">
Does the plug partspin so it can be plugged into a horizontal outlet
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<div class="bvseo-author">Asked by: Dee4j</div>
<div class="bvseo-answer" data-answerid="2519451">
Yes it does.
<div class="bvseo-author">Answered by: Vegas Gina</div>
<div class="bvseo-pubdate">Date published: 2025-07-20</div>
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