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I agree with those that say the candles are not as strong or the scent does not last as long as they used to. Have you changed your formula? An explanation rather than a &quot;I'm sorry you were disappointed.&quot; would be nice .
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<div class="bvseo-author">Asked by: Colorado Candle Lover</div>
<div class="bvseo-answer" data-answerid="3039547">
Hello, thank you for your question. Our formula has not been changed. If you are dissatisfied with the product, please contact us at https://www.yankeecandle.com/customer-service/contact-information so we an find solution to the issue.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-09-22</div>
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<div class="bvseo-question-answer" data-questionid="3956054">
<h2 class="bvseo-question">
How come your candles smell &nbsp;are not as Strong as they used to be ? They were perfect and worth the money , but now I am disappoint It&rsquo;s like any other candle that I could buy for less money . please go back to how they were so we can all be so happy .
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<div class="bvseo-author">Asked by: Lynda D</div>
<div class="bvseo-answer" data-answerid="2941052">
Hi! Thank you for your review. We are sorry to hear that our Home Sweet Home&reg; Signature Large Tumbler Candle didn't meet your expectations. We use all the feedbacks we receive to continually improve on everything we do. If you require our assistance, please contact us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist you further.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-02-18</div>
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