<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="3446579">
<h2 class="bvseo-question">
I bought the Leaves scent candle all the time. Do you not sell it any longer? Is it not at least a seasonal scent?&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: TEJ61</div>
<div class="bvseo-answer" data-answerid="2751276">
The one that used to be sold was just called &ldquo;Leaves&rdquo;. Anything other than that is another fragrance.&nbsp;
<div class="bvseo-author">Answered by: Tonya61</div>
<div class="bvseo-pubdate">Date published: 2021-11-16</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3487989">
<h2 class="bvseo-question">
The fan stopped working. What can I do?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Kittykat90</div>
<div class="bvseo-answer" data-answerid="2734846">
Hello, we are truly sorry to hear that you are having an issue with the product. We would be happy to help you resolve this. Please reach us at 1-877-803-6890 Consumer Care team, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.yankeecandle.com/customer-service/contact-information Recently, we have been experiencing a high volume of emails from our consumers. Therefore, the response time may be longer than usually. Thank you for your understanding and patience in this matter.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2021-11-11</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3242329">
<h2 class="bvseo-question">
My scent plugs are forming crystals near the fan and where the hole is for the scent to travel up to the fan. I clean them off, but they keep coming back. Why?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Anderlinck</div>
<div class="bvseo-answer" data-answerid="2607784">
Hi! We are sorry to hear about this. Could you please contact us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we assist you further?
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2021-10-01</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3191604">
<h2 class="bvseo-question">
How do you clean the fan plug in?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Jjr12th</div>
<div class="bvseo-answer" data-answerid="2554871">
I unplug it and then wipe it with a damp cloth or Clorox wipe&nbsp;
<div class="bvseo-author">Answered by: Cm99</div>
<div class="bvseo-pubdate">Date published: 2021-09-10</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3188561">
<h2 class="bvseo-question">
Is there any plan to offer the fan plug in without a light? I prefer minimal light at night especially in my bedroom.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: GAglobug</div>
<div class="bvseo-answer" data-answerid="2544480">
It&rsquo;s not bright&hellip;. There is no option to not use the light. &nbsp;I&rsquo;ve had other night lights brighter. &nbsp;It&rsquo;s perfect for our powder room&nbsp;
<div class="bvseo-author">Answered by: DHERTEL59</div>
<div class="bvseo-pubdate">Date published: 2021-09-07</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3177213">
<h2 class="bvseo-question">
How do you replace the light? &nbsp;The nightlight doesn&rsquo;t work.&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Curiouslight</div>
<div class="bvseo-answer" data-answerid="2536703">
Hello, this is Marcin from Yankee Candle Consumer Care. Thank you for contacting us regarding our Scentlight plug in. For replacement options, please contact our Consumer Care team a call 1-877-803-6890 or through our &lsquo;Contact us&rsquo; form available on our website. We will be happy to assist you.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2021-09-01</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="3145762">
<h2 class="bvseo-question">
I don't see the fan moving.
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Di16</div>
<div class="bvseo-answer" data-answerid="2525075">
When I first started using the scent plugs with the fan, I was expecting to see the fan move too, but it doesn't. However if you put your hand in front of the fan, you can feel the air movement. I started using the highest setting, but I lowered it to the lowest and I get enough scent to fill my large bedroom.
<div class="bvseo-author">Answered by: Cathy1954</div>
<div class="bvseo-pubdate">Date published: 2021-08-27</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2376799">
<h2 class="bvseo-question">
Where can I get refills? I can't find them online!
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: NITAANN</div>
<div class="bvseo-answer" data-answerid="2054031">
You can get them in any local store
<div class="bvseo-author">Answered by: Traci B</div>
<div class="bvseo-pubdate">Date published: 2022-04-17</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<!--begin-pagination-->
<ul id="bvseo-paginationSection">
<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.yankeecandle.com/yankee-candle/home-fragrance/scentplug-refills/scentplug-fans/leaves/ORCL_1650347.html?bvstate=pg:2/ct:q">Leaves Questions - page 2</a></li>
</ul>
<!--end-pagination-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2022, m_5, d_14, h_22CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.27</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_15</li>
<li data-bvseo="cf">loc_en_US, sid_ORCL_1650347_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_yankeecandle</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>