Sage & Citrus

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4319317"> <h2 class="bvseo-question"> Is it possible that the diffuser can get clogged up from the different fragrances that I use and I put in another fragrance refill and the fragrance doesn&#39;t last as long </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Remm</div> <div class="bvseo-answer" data-answerid="3172002"> Hello,&#13;&#10;Thank you for your feedback on our diffuser and I am sorry to hear about the situation with this item. I am unable to confirm the reason of the reported problem at this point and as Yankee Candle prides itself on the quality of its products, therefore please contact us directly at [email protected] or through LiveChat and we will be happy to assist you further with this matter. We&amp;rsquo;re available Mon.-Fri. 9am &amp;ndash; 8pm Eastern Time.&#13;&#10;Thank you!&#13;&#10;Yankee Candle&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2023-08-18</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4264589"> <h2 class="bvseo-question"> Does the diffuser turn back on every 24 hours AUTOMATICALLY </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Remmington</div> <div class="bvseo-answer" data-answerid="3138750"> Hi! &#13;&#10;We appreciate your interest in our products.&#13;&#10;I would like to confirm that Sage &amp;amp; Citrus ScentLight&amp;trade; Kit does not include any timer so it will not switch on/off automatically.&#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2023-05-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4147406"> <h2 class="bvseo-question"> How do you put the batteries in for the Scent Light, &amp;nbsp;Doesn&amp;rsquo;t light up </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Scent light battery</div> <div class="bvseo-answer" data-answerid="3064410"> Open the tab under the bottom of the canister. Look at the tab to see how to insert the batteries. They may need to be inserted the same way. The batteries run down quickly with this machine which is why I got rid of mine. <div class="bvseo-author">Answered by: Mix it uP</div> <div class="bvseo-pubdate">Date published: 2022-11-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4126925"> <h2 class="bvseo-question"> why does the light blink </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: patour</div> <div class="bvseo-answer" data-answerid="3050182"> Hi! We appreciate your interest in our products.&#13;&#10;I would like to confirm that the light should not blink.&#13;&#10;Please contact us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-10-18</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2778749"> <h2 class="bvseo-question"> I wonder if I&amp;rsquo;m using this wrong or if it isn&amp;rsquo;t working properly. &amp;nbsp; I put the scent in, and it lights up... but there isn&amp;rsquo;t a fan that comes on, and the scent doesn&amp;rsquo;t leave the area that&amp;rsquo;s lit up. &amp;nbsp; It doesn&amp;rsquo;t disperse the scent. &amp;nbsp; Is the unit working? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Debannwin1959</div> <div class="bvseo-answer" data-answerid="2474531"> mine does the same, light comes on no scent filling the room, i am in contact with them now. im sending mine back get it replaced i hope. <div class="bvseo-author">Answered by: tees</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2755960"> <h2 class="bvseo-question"> Can you change out the scents and switch to another scent before they are empty ? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: 3OMA3</div> <div class="bvseo-answer" data-answerid="2272069"> Yes you can. If there is still fragrance left you can store it in a ziplock bag for future use. <div class="bvseo-author">Answered by: Picea83</div> <div class="bvseo-pubdate">Date published: 2021-11-04</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2631210"> <h2 class="bvseo-question"> How do I know when to change the refill/if it is getting low? I would burn candles all day and it&amp;rsquo;s just seem to more efficient and it&amp;rsquo;s just as great. I also got one for my in-laws that live downstairs and it&amp;rsquo;s so much safer. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="2198245"> The smell goes away. It says it usually lasts 30 days. Mine lasts about 40-42 days to be honest but it starts out super strong. I don&amp;rsquo;t use the 5 hour timer because the shutting off and back on doesn&amp;rsquo;t emit that same constant smell you would expect out of like say your burning candles or the plugs. It literally eats batteries. I mean, I buy the most expensive and best batteries and they only last 5-8 days at a time. I quit using mine because it&amp;rsquo;s too expensive. These should come with an AC adaptor option. That would be my best idea to fix this. So I wouldn&amp;rsquo;t worry about losing scent because refills are cheap, I would worry about the batteries it takes to keep it running! I love Yankee, I have many Yankee products including melts and Wood Wick items and others, but the ScentLights need some work. I wish I could get my money back because I&amp;rsquo;m serious, I&amp;rsquo;ve put $40 worth of batteries in this already and only had it a couple months!&amp;nbsp; <div class="bvseo-author">Answered by: JesCandleLover</div> <div class="bvseo-pubdate">Date published: 2023-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2608513"> <h2 class="bvseo-question"> Are refills available? &amp;nbsp;Have an older scent diffuser and no one is able to help with scent packets. Will certainly buy a new one if there are scent packets available. Not worth purchasing if these are not available. Phone agents have no idea what they are </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dad05</div> <div class="bvseo-answer" data-answerid="2188083"> I have the new scent diffuser and refills are available for that one. I always use sage&amp;amp;citrus. <div class="bvseo-author">Answered by: Chyka</div> <div class="bvseo-pubdate">Date published: 2022-12-18</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.yankeecandle.com/yankee-candle/home-fragrance/scentlight-kit-refills/scentlight-kits/sage-citrus/ORCL_1628202_PR.html?bvstate=pg:2/ct:q">Sage &amp; Citrus Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_9, d_30, h_4CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_14</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1628202_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>