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<div class="bvseo-question-answer" data-questionid="4348565">
<h2 class="bvseo-question">
I recently purchase this scentlight candle, now when I turn it on after a few minutes its starts blinking then turns off, why is it doing this, are the batteries going dead or what I can't find the instructions that came with it.
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<div class="bvseo-author">Asked by: minnieMe</div>
<div class="bvseo-answer" data-answerid="3190610">
Hello, thank you for your question. Please get in touch with us through the form https://www.yankeecandle.com/support/contact-us or by calling us at 1-877-803-6890. We would be happy to assist you with the issue.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-10-12</div>
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<div class="bvseo-question-answer" data-questionid="4033308">
<h2 class="bvseo-question">
Does it continuously release a scent for up to 5 hours or does it pause for so long and start again until the 5 hours are up
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<div class="bvseo-author">Asked by: Dwk2003</div>
<div class="bvseo-answer" data-answerid="2990115">
It runs for 5 hrs then it turns off for 19 hrs. I replace the batteries every 30 days when I change the scent and start it at 4pm so it runs to 9pm each night. Though you could set it to start whenever works for you and your home to enjoy it! I love this product and keep an several stocked up so I&rsquo;m prepared on the 30 day. You will know when to replace when the light no longer is on in the front. Try it, you won&rsquo;t be disappointed!&nbsp; Nicole&nbsp;
<div class="bvseo-author">Answered by: Anonymous</div>
<div class="bvseo-pubdate">Date published: 2023-02-07</div>
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<div class="bvseo-question-answer" data-questionid="2661769">
<h2 class="bvseo-question">
Should I be able to hear the fan when it's turned on?
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<div class="bvseo-author">Asked by: Suzz164</div>
<div class="bvseo-answer" data-answerid="2950236">
I thought it was battery operated&hellip;.?
<div class="bvseo-author">Answered by: Blndy5929</div>
<div class="bvseo-pubdate">Date published: 2022-03-09</div>
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<div class="bvseo-question-answer" data-questionid="3940548">
<h2 class="bvseo-question">
would love to know when the snell of candles like white gardeina and jasmine will added to this collection?
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<div class="bvseo-author">Asked by: delta10</div>
<div class="bvseo-answer" data-answerid="2939930">
Hello, thank you for your question. At the moment, we are unable to determine when and if the fragrances you provided will be added to Scentlight Refills collection. We would recommend you to follow our website or sign up to newsletter to be up to date with upcoming products and fragrances.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-02-16</div>
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<div class="bvseo-question-answer" data-questionid="3018025">
<h2 class="bvseo-question">
If you purchase a kit in a certain scent can you get replacement cartridges in different scents or does the replacement cartridge need to be the same scent as the original purchase?
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<div class="bvseo-author">Asked by: Zapper</div>
<div class="bvseo-answer" data-answerid="2654572">
You can use cartridge scent. &nbsp;Mine came with Pink Sands and since I am a seasonal scent person &nbsp;I am using Pumpkin Spice&nbsp;
<div class="bvseo-author">Answered by: StephCola</div>
<div class="bvseo-pubdate">Date published: 2022-12-13</div>
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<div class="bvseo-question-answer" data-questionid="3271570">
<h2 class="bvseo-question">
Is the candle included with kit&nbsp;
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<div class="bvseo-author">Asked by: Jac23</div>
<div class="bvseo-answer" data-answerid="2652976">
It does not come with a candle but it does come with a fragrance disk. &nbsp;I use this in my office at work since there is no open flame and I love it
<div class="bvseo-author">Answered by: StephCola</div>
<div class="bvseo-pubdate">Date published: 2021-10-26</div>
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<div class="bvseo-question-answer" data-questionid="2756389">
<h2 class="bvseo-question">
What color is the Pink Sands ScentLight?
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<div class="bvseo-author">Asked by: Nina2021</div>
<div class="bvseo-answer" data-answerid="2280328">
it is a light pink
<div class="bvseo-author">Answered by: jmcw</div>
<div class="bvseo-pubdate">Date published: 2021-05-24</div>
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<div class="bvseo-question-answer" data-questionid="2514305">
<h2 class="bvseo-question">
Is the fan on the scent light with fan technology suppose to turn off and on every 10 seconds or so?
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<div class="bvseo-author">Asked by: Vernpod</div>
<div class="bvseo-answer" data-answerid="2219425">
If it's any help, mine goes off and on also. So I'm guessing it's normal. Didn't know that until I bought it, which was kind of sad. I can't smell anything at this rate. Very very sad.&nbsp;
<div class="bvseo-author">Answered by: Lynnzie</div>
<div class="bvseo-pubdate">Date published: 2022-11-01</div>
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