Clean Cotton®

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4062248"> <h2 class="bvseo-question"> When you have the diffuser set for 5 hours, is it 5 hours on and then 5 hours off, or after it turns off do you have to turn the switch to the off position and back to 5 hours for it to reengage the timer? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: jeanne76</div> <div class="bvseo-answer" data-answerid="3012802"> Hi! We appreciate your interest in our products.&#13;&#10;Please be advised that when the 5 hours setting is turned on. The Scentlight Kit runs automatically for 5 hours and then shuts off. It will always be 5 hours a day, every day, for up to 30 days per refill in rooms up to 80 square feet.&#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-10-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3998033"> <h2 class="bvseo-question"> I recently bought one of these and the fan doesn&#39;t seem to always be on. The fan is very quiet and I can hear it when it does run so I wasn&#39;t sure if the fan is suppose to run continuously while on or if its intermittent. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JulieNE70</div> <div class="bvseo-answer" data-answerid="2967947"> It depends on what setting you have it set on (on vs. 5hr.). Either way, it should run quietly. <div class="bvseo-author">Answered by: Anonymous</div> <div class="bvseo-pubdate">Date published: 2022-04-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2703385"> <h2 class="bvseo-question"> Does anyone know why light blinks off and on . Changed batteries and all and still get same thing&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pris407</div> <div class="bvseo-answer" data-answerid="2961750"> The light blinking is an indicator that the batteries need to be changed. <div class="bvseo-author">Answered by: Emmagiz</div> <div class="bvseo-pubdate">Date published: 2022-04-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3965816"> <h2 class="bvseo-question"> Does your fan keep shutting off? I bought one and many refillers, the fan keeps shutting off when i have it on timer mode, switch it to the on mode and it runs for a bit and then turns off. Replaced it and 2nd one does same thing </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Erik33308</div> <div class="bvseo-answer" data-answerid="2961749"> Yes, the fan is intermittent - it is supposed to turn on and off. It&#39;s very quiet, though. <div class="bvseo-author">Answered by: Emmagiz</div> <div class="bvseo-pubdate">Date published: 2022-04-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3913438"> <h2 class="bvseo-question"> How can I tell when the scent refill needs to be replaced with a new one? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Melanie412</div> <div class="bvseo-answer" data-answerid="2939891"> Hello, thank you for your question. The Scentlight Refill is finished after 30 days of use (on timer mode in rooms up to 80 square feet), and besides that, it&#39;s finished when it stops giving out scent. <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-02-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3913303"> <h2 class="bvseo-question"> You guys seriously need to offer Sezzle payments! Afterpay is not the only option available you realize, I hope. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Car55</div> <div class="bvseo-answer" data-answerid="2929078"> Hi! &#13;&#10;&#13;&#10;Thank you for posting your feedback. We use all the feedbacks we receive to continually improve on everything we do. &#13;&#10;If you require our assistance, please contact us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist you further. <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-01-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3913441"> <h2 class="bvseo-question"> How will I know when to change the refill? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Melanie412</div> <div class="bvseo-answer" data-answerid="2916883"> When there is no longer a detected scent coming from the defuser. I change mine between 25 and 30 days of use. I hope this helps. <div class="bvseo-author">Answered by: Mrs Brill</div> <div class="bvseo-pubdate">Date published: 2022-01-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3470385"> <h2 class="bvseo-question"> Does anyone have a picture of all 3 scent holders look like when lit up? I&#39;m trying to pick a color &amp;amp; not sure which of the 3 to go with, thank you. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: lhill</div> <div class="bvseo-answer" data-answerid="2759483"> Hello, thank you for your question. You can check the colors on our website. The main picture of the ScentLight Kit depicts the color when lit. Below you can find links to these products:&#13;&#10;&#13;&#10;https://www.yankeecandle.com/yankee-candle/home-fragrance/scentlight-kit-refills/scentlight-kit/clean-cotton/ORCL_1628199.html&#13;&#10;&#13;&#10;https://www.yankeecandle.com/yankee-candle/home-fragrance/scentlight-kit-refills/scentlight-kit/pink-sands/ORCL_1628200.html&#13;&#10;&#13;&#10;https://www.yankeecandle.com/yankee-candle/home-fragrance/scentlight-kit-refills/scentlight-kit/sage-citrus/ORCL_1628202.html <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2021-11-18</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.yankeecandle.com/yankee-candle/home-fragrance/scentlight-kit-refills/scentlight-kits/clean-cotton/ORCL_1628199.html?bvstate=pg:2/ct:q">Clean Cotton&reg; Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_10, d_2, h_4CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_28</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1628199_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>