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<h2 class="bvseo-question">
I accidentally threw out the box with the instructions. &nbsp;How can I get another copy?
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<div class="bvseo-author">Asked by: Jhowell</div>
<div class="bvseo-answer" data-answerid="3144633">
Hi! We appreciate your interest in our products. Please use the following link to our video with instructions: https://www.yankeecandle.com/yankee-candle/home-fragrance/fragrance-oil-warmers/ultrasonic-aroma-diffusers/ultrasonic-aroma-diffuser/ORCL_1647152.html If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2023-05-29</div>
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<div class="bvseo-question-answer" data-questionid="4212769">
<h2 class="bvseo-question">
What is the power source? Does it plug in or run off batteries?
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<div class="bvseo-author">Asked by: I love spring</div>
<div class="bvseo-answer" data-answerid="3106889">
Plug in. It cuts itself off. &nbsp;Very good product&nbsp;
<div class="bvseo-author">Answered by: T Wms</div>
<div class="bvseo-pubdate">Date published: 2023-03-11</div>
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<div class="bvseo-question-answer" data-questionid="4110485">
<h2 class="bvseo-question">
Does this product have warranty and if so, for how long?&nbsp;
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<div class="bvseo-author">Asked by: KittyKitty2571</div>
<div class="bvseo-answer" data-answerid="3039802">
Hello, thank you for your question. We offer Happiness Guarantee which means that whenever you have an issue with the product, you can contact us and will will be happy to resolve it for you.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2022-09-22</div>
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<div class="bvseo-question-answer" data-questionid="4078031">
<h2 class="bvseo-question">
Is this oil diffuser safe to have around a dog and a cat?&nbsp;
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<div class="bvseo-author">Asked by: Ash5</div>
<div class="bvseo-answer" data-answerid="3020051">
We have a cat and it doesn&rsquo;t seem to bother him.
<div class="bvseo-author">Answered by: Kirs10</div>
<div class="bvseo-pubdate">Date published: 2022-08-05</div>
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<div class="bvseo-question-answer" data-questionid="4023388">
<h2 class="bvseo-question">
Does the yankee sleep dispenser give off Steam continuously
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<div class="bvseo-author">Asked by: Tam77</div>
<div class="bvseo-answer" data-answerid="2984878">
It only stays running for 4 hours and I use it at night while sleeping
<div class="bvseo-author">Answered by: Dan74</div>
<div class="bvseo-pubdate">Date published: 2022-05-19</div>
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<div class="bvseo-question-answer" data-questionid="4018871">
<h2 class="bvseo-question">
I just got this diffuser for mother's day today , and I did everything in the directions said to do and it's not working and idk why please help
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<div class="bvseo-author">Asked by: Cruz100</div>
<div class="bvseo-answer" data-answerid="2982518">
Mine did the same thing. I ordered two at the same time during to a BOGO and one worked fine and the other didn't. Still have no answer as to why. I tried reaching out to customer support and they were no help. Best answer, if you have a local store take it in and hopefully they will exchange it for you.
<div class="bvseo-author">Answered by: Kristie Gordon</div>
<div class="bvseo-pubdate">Date published: 2022-11-24</div>
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<div class="bvseo-question-answer" data-questionid="3968426">
<h2 class="bvseo-question">
Is it safe to put other brands of essential oils into the ultrasonic aroma diffuser?
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<div class="bvseo-author">Asked by: honeymooncroon</div>
<div class="bvseo-answer" data-answerid="2949902">
Yes!
<div class="bvseo-author">Answered by: Kirs10</div>
<div class="bvseo-pubdate">Date published: 2022-03-09</div>
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<div class="bvseo-question-answer" data-questionid="2078866">
<h2 class="bvseo-question">
What is the size of the Diffuser? Height, width or diameter. Thank You!
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<div class="bvseo-author">Asked by: hdlady</div>
<div class="bvseo-answer" data-answerid="2592278">
Mine actually measures 7&quot; tall by 4&quot; wide on bottom by 2-1/2&quot; across the top as the bottom is wider than the top. I noticed mine appears to differ slightly compared to others where measurements were provided so I thought it might b important to provide this. I purchased my unit from Yankee Candle online in 2021 in the summer I believe if this matters. My measurements r in inches &amp; they r exact &amp; r specifically for the ultrasonic color changing diffuser w/auto shut off to b clear. ENABLE COLOR CHANGE - Mine lacked instructions on how to set it to cycle the diff cora auto so to do this simply hold the power or on button a cupl secs then release it when powering it on to set the color change feature. Hope this helps!! TY Yankee for a great product yet again!! XOXOXO P.S. BTW Thanks to those who posted how 2 thoroughly clean this btw love the instructions w/vinegar! Honestly, I had no clue till now so TY!!!!
<div class="bvseo-author">Answered by: ginger1276</div>
<div class="bvseo-pubdate">Date published: 2023-01-08</div>
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