Pink Sands™

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="2154949"> <h2 class="bvseo-question"> I used the gel tin for about 6 hrs and the gel has warped on the sides so the bottom of the gel is no longer sitting on the actual tin. I noticed I can barely smell it when I turned the warmer on today. Is this normal? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Nichole0408</div> <div class="bvseo-answer" data-answerid="2004496"> We appreciate your feedback on our &amp;quot;Pink Sands&amp;trade; Gel Tins &amp;quot; We regret that we have disappointed you. We are passionate about what we do as a company for we want to give the best experience to all our guests when they purchase our products. &#13;&#10;&#13;&#10;We will make sure to forward this issue to our quality and management team. &#13;&#10;&#13;&#10;We wanted to let you know that we do provide a 100% guarantee to all our products if there&#39;s a problem with our guest&#39;s items. We welcome them to exchange or refund their order. Please reach us at 1-877-803-6890, and we look forward to hearing from you! <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-01-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1782883"> <h2 class="bvseo-question"> my gel has only been in the warmer for a day or so and it has goten hard like it is drying up and the scent isnt as strong. The one before this one did the same thing </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: kristinad72</div> <div class="bvseo-answer" data-answerid="1829832"> We appreciate your interest in our products and thank you for your continued patronage, please accepts our apology for the late response. We regret that we have disappointed you. We are passionate about what we do as a company for we want to give the best experience to all our guests when they purchase our products. Hence, we would like to hear more about your experience so we can help you, and turn your experience around to a rather delightful one. Please reach out to us at 1-877-803-6890 and one of our consumer care representatives are happy to assist you to replace the product. Have a safe day! <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-01-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1881226"> <h2 class="bvseo-question"> How long are these supposed to last? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: bjwilliams</div> <div class="bvseo-answer" data-answerid="1716125"> They last 20 to 25 hours. You will like the scent&amp;mdash;it&amp;rsquo;s one of my favorites!! <div class="bvseo-author">Answered by: Jannny</div> <div class="bvseo-pubdate">Date published: 2022-01-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1578125"> <h2 class="bvseo-question"> Do the tins work in the scenterpiece warmers that use the cups??? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Cathy21</div> <div class="bvseo-answer" data-answerid="1517317"> No these are not compatible with the wax warmers or Scenterpiece warmers they are designed and manufactured for use only in a Gel Tin Warmer. <div class="bvseo-author">Answered by: CustomerLoyaltyTeam</div> <div class="bvseo-pubdate">Date published: 2021-08-15</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_9, d_23, h_3CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_4</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1609678_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>