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RE: YANKEE CANDLE COMPANY LUMINOUS COLLECTION QUALITY ISSUE December 8, 2016 Yankee Candle Company PO Box 110 South Deerfield, MA 01373
Dear Valued Guest,
The Yankee Candle Company, in cooperation with the U.S. Consumer Products Safety Commission, is announcing a voluntary recall of the Luminous Collection candle. We have recently received consumer feedback regarding our new Luminous Collection candles which has indicated that when the candle is lit, the glass jar may crack, posing a possible laceration hazard.
At Yankee Candle we pride ourselves on having the highest standards of quality. Out of an abundance of caution and a firm commitment to safety, we have decided to request the immediate return of all Luminous Collection candles.
This issue is limited to six Luminous Collection candles only:
If you or someone in your household has purchased a Luminous Collection candle, you are encouraged to return it to your nearest Yankee Candle company-owned retail location to receive a full refund plus one free candle of your choice for your inconvenience.
Should you have any additional questions, please contact customer service at 877-803-6890 Monday-Friday 8am-11pm and Saturday & Sunday 9am-9pm EST.
Best Regards,
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