PTC36201 - CBC-DIFF PEARL MATTE SLVR

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4001740"> <h2 class="bvseo-question"> How to stop it from leaking? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Alisa88</div> <div class="bvseo-answer" data-answerid="2970587"> Hello,&#13;&#10;&#13;&#10;Thank you for reaching out to us. We&#39;re sorry to hear about problem with one of your products. If you require our assistance, please contact us on the following email address: [email protected] or through LiveChat stating your complaint so we can help you further. We&amp;rsquo;re available Mon.-Fri. 9am &amp;ndash; 8pm Eastern Time. &#13;&#10;&#13;&#10;Thank you!&#13;&#10;&#13;&#10;Yankee Candle&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-05-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1913310"> <h2 class="bvseo-question"> Can someone post a photo showing what it looks like lit up? Can you light it up with and without a color? Can you show that and some colors? THANK YOU </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Claddagh72</div> <div class="bvseo-answer" data-answerid="2032047"> Hi, thank you for your interest with our products and taking the time to write to us with your request. Please see the attached files that contain the requested photo of our Diamond Cut - White Pearlized. Thank you! <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2023-03-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2323266"> <h2 class="bvseo-question"> How do you turn the product on to get the mist to come out? I just installed it and keep clicking the right button but it just flashes a green light, beeps, and no mist comes out. Please explain to me how I can turn it on </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Alessandra Mayr</div> <div class="bvseo-answer" data-answerid="2020546"> does it have water in it? Will turn off once empty. <div class="bvseo-author">Answered by: EvNJ</div> <div class="bvseo-pubdate">Date published: 2023-07-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1984188"> <h2 class="bvseo-question"> How does it change color and does it go off automatically? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Lisa903</div> <div class="bvseo-answer" data-answerid="1844679"> We appreciate your interest in our products and thank you for your continued patronage. The item has a touch of iridescent that when the angle of the item changes or when it&#39;s on it tends to change its color like a lustrous rainbowlike. It has an auto shut-off feature as well. Should you need further assistance, please reach out to us and we will be very eager to help. You can contact us at 1-877-803-6890 Consumer Care team, or you can also use the link below to contact us via email. Have a great day ahead!&#13;&#10;&#13;&#10;https://www.yankeecandle.com/customer-service/contact-information <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2022-09-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1844965"> <h2 class="bvseo-question"> Are essential oils safe to use around pets? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: jlv2020</div> <div class="bvseo-answer" data-answerid="1695100"> We have three cats in our household and we do not have any issues or concerns. &amp;nbsp;We typically have this item on the kitchen counter or table and the cats do not bother with it. &amp;nbsp; <div class="bvseo-author">Answered by: MermaidH2O</div> <div class="bvseo-pubdate">Date published: 2023-07-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1686887"> <h2 class="bvseo-question"> Do you have to use it with the Chesapeake oils or can it be used with the other YC oils? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: neatnsheak</div> <div class="bvseo-answer" data-answerid="1619312"> Essential oils are essential oils, like facial tissues are facial tissues even though many of us call them Kleenex. Get my drift? <div class="bvseo-author">Answered by: Maureenneedsanickname</div> <div class="bvseo-pubdate">Date published: 2023-07-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1617272"> <h2 class="bvseo-question"> Does it have a timer? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Tristin</div> <div class="bvseo-answer" data-answerid="1543843"> No it shuts off automatically when water is evaporated.. very safe I love the scented oils that are available... &amp;nbsp;I have purchased 2 so far and I love them! <div class="bvseo-author">Answered by: cookie913</div> <div class="bvseo-pubdate">Date published: 2023-07-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="1585558"> <h2 class="bvseo-question"> I bought diffuser a month ago, but it no longer runs. I&amp;rsquo;ve refilled it and checked the cord on both ends, but could find no problems. Is there another issue I could have overlooked and how could I fix it? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jackie1201</div> <div class="bvseo-answer" data-answerid="1522311"> We are very sorry to hear this. Please give our Customer Service team a call at 1-877-803-6890 so we can help. <div class="bvseo-author">Answered by: CustomerLoyaltyTeam</div> <div class="bvseo-pubdate">Date published: 2020-08-23</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.yankeecandle.com/chesapeake-bay-candle/home-fragrance/essential-oil-diffusers/ptc36201---cbc-diff-pearl-matte-slvr/ORCL_PTC36201_PR.html?bvstate=pg:2/ct:q">PTC36201 - CBC-DIFF PEARL MATTE SLVR Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_12, d_1, h_8CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.37</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_10</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_PTC36201_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>