You can track your order by providing your order number.
Please Note: You can check the status of orders placed within the last 30 days. Any tracking information will not be provided until after midnight ET of the day your package ships.
All custom orders will ship 5-7 business days from receipt of order via Standard Delivery.
Coupons and/or sales are not valid on custom candle orders.
Our knowledgeable customer service associates are there to guide you through the process, start to finish.
We hope you're pleased and excited with your Personalized Yankee Candle(s). Our Preview Feature shows you exactly how your actual, finished product will appear. If the preview is just the way you want it, we'll begin production right away and get your personalized candles out as soon as possible. Because no further changes can be made once you approve the preview, please be sure it's perfect.
Now for some important legal notices you should read:
When you send Yankee Candle Company any photo, you are certifying that you own all relevant rights of the work, that you consider the photo non-confidential and non-proprietary, and that the photo does not and will not infringe the intellectual property or other rights of any third party, including, without limitation, any third party patents, copyrights, or trademarks, or any right of publicity or privacy.
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