You can track your order by providing your order number.
Please Note: You can check the status of orders placed within the last 30 days. Any tracking information will not be provided until after midnight ET of the day your package ships.
The Yankee Candle website provides you with the option to either check out as a guest, or to create a registered account with our site. What are the advantages of creating a Yankee Candle account?
Saved Payment Methods: You’re able to easily save your credit card payment method for convenient access on future orders. No more fumbling through your purse or wallet for your credit card, just select your payment method of choice and checkout!
Express Checkout: Your Yankee Candle account enables you to use our “Express Checkout” feature. Express Checkout automatically completes the shipping and payment information, taking you directly to “Review & Submit Order.” From there, you can either make adjustments or “Submit Order” to complete the checkout process. This feature is especially convenient when you’re wanting to checkout using your smartphone!
Address Book: Our “Address Book” makes it easy to send Yankee Candle items as gifts! Your account comes with an “Address Book” feature that enables you to enter the delivery addresses of everyone on your gift-giving list, as well as any alternate addresses you may need for your own personal use, such as a work address.
Saved Shopping Bag: Have you ever wanted to save something in your Shopping Bag to review later? Then login to your account and add your items to your Shopping Bag. Your Shopping Bag items will still be there when you login again. Items you save in your Shopping Bag will remain there for 30 days.
“Saved Cart” Email Reminders: If you’re logged into your account when you add something to your Shopping Bag, you’ll automatically receive an email reminder of what’s in your cart.
Wishlist: If you have a Yankee Candle account, you can create a Wishlist. The Wishlist is separate from the Shopping Bag and enables you to create a list of products in which you’re interested in a way that can be easily shared with others by email or social media. The Wishlist is great to use as a personal shopping list or as a way to send friends and loved ones gift ideas.
Easy Access from Multiple Devices: You can access your saved addresses, payment methods, Shopping Bag or Wishlist items from any of your devices. If you’re browsing on your smart phone and see something you like, but it’s not convenient to complete the purchase at that time, just login to your Yankee Candle account and add it to your Shopping Bag. The item(s) will still be in your Shopping Bag when you login again from your smart phone, desktop computer, laptop, or tablet.
Order History: Orders that you complete while you’re logged into your account will automatically be saved into your Order History. Your Order History shows the items you ordered, billing address, payment method, and tracking number, as well as any return order details, if applicable. The tracking number is valid for 30 days, and orders will remain in your Order History for six months.
Product Reviews: Your account membership enables you to submit reviews on your Yankee Candle purchases. When you share with others, everyone wins. Plus, when you submit a review, you’re automatically entered for a chance to win a $100 Yankee Candle Gift Card!
“Special Offers” Preferences: If you receive special offers and coupons from Yankee Candle, you can easily manage your preferences from your main Profile. You can elect to receive these offers via email, by physical mail, or to your smart phone.
Creating an Account Is Easy!
Creating an account is an easy, 2 step process:
Step One: Select the “Sign In / Register” link, found on the upper right section of the page.
Step Two: In the “Create An Account” section of the Registration page, enter your first name, last name, email address, and create a password for your new account.
After you create your account, use your “My Account” center to enter your payment method(s), addresses for your address book, and Wishlist.
Your Information Is Private and Secure
Yankee Candle is committed to safeguarding the privacy of our guests. For more information about how your personal information is protected, read our Privacy & Security Policy. Return to Customer Service Home